Home
                        
                        
                        
                            /
                            FAQs
                        
                            /
                            End User
                        
                            /
                            Access Management
                        
                        
                        
                    
                I’m unable to access the doors with my smartphone. It says “No device scanned recently”. What should I do?
I’m unable to access the doors with my smartphone. It says “No device scanned recently”. What should I do?
Ensure your Bluetooth and location is turned on.
Ensure you are near the device.
If you are still unable to access it, please reach out to support.