Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Overview
  • FAQs
  • Software Guides
  • Hardware Guide
  • Integration
  • Technical Blogs

Categories

  • Overview
  • FAQs
  • Software Guides
  • Hardware Guide
  • Integration
  • Technical Blogs
Home / FAQs / End User / Access Management

Why doesn't tap to access work unless I open the app?

Categories

Overview FAQs Software Guides Hardware Guide Integration Technical Blogs

Why doesn't tap to access work unless I open the app?

The app need not be opened every time you need to access. It should be running in the background for the doors to be accessed.

app access tap feature

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Why does the Spintly app need to know my location?
Spintly

Industries

  • Multifamily / Residential
  • Co-Working
  • Education
  • Healthcare
  • Hospitality
  • Manufacturing
  • Fitness & Wellness

Solutions

  • Access Control
  • Visitor Management
  • Tenant Management
  • Time & Attendance Management

About

  • About Us
  • Partners
  • FAQ
  • Privacy Policy
  • Terms & Conditions

Resources

  • Case Studies
  • Blogs
  • Whitepapers
  • Webinars
  • Press
  • Data Sheets

Contact Us

  • Sales: sales@spintly.com
  • Tech Support: support@spintly.com
  • Get a Quote
© 2024 Spintly. All Rights Reserved. | 691 S Milpitas Blvd, Ste 217 Milpitas, CA 95035
Expand