Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Overview
  • FAQs
  • Software Guides
  • Hardware Guide
  • Integration
  • Technical Blogs

Categories

  • Overview
  • FAQs
  • Software Guides
  • Hardware Guide
  • Integration
  • Technical Blogs
Home / FAQs / End User / Access Management

My tap to access is not working on the iphone (IOS). What should I do?

Categories

Overview FAQs Software Guides Hardware Guide Integration Technical Blogs

My tap to access is not working on the iphone (IOS). What should I do?

Go to Settings > Smart Access App > Location > Always. 

If it is already selected then reach out to support.

access problem iphone issue

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Why doesn't tap to access work unless I open the app?
  • How do you change location settings to always for IOS?
Spintly

Industries

  • Multifamily / Residential
  • Co-Working
  • Education
  • Healthcare
  • Hospitality
  • Manufacturing
  • Fitness & Wellness

Solutions

  • Access Control
  • Visitor Management
  • Tenant Management
  • Time & Attendance Management

About

  • About Us
  • Partners
  • FAQ
  • Privacy Policy
  • Terms & Conditions

Resources

  • Case Studies
  • Blogs
  • Whitepapers
  • Webinars
  • Press
  • Data Sheets

Contact Us

  • Sales: sales@spintly.com
  • Tech Support: support@spintly.com
  • Get a Quote
© 2024 Spintly. All Rights Reserved. | 691 S Milpitas Blvd, Ste 217 Milpitas, CA 95035
Expand