The Analytics and Report section provides real-time occupancy tracking and footfall insights for your organization. It helps monitor how many users are currently inside the premises and provides historical movement trends for better operational visibility.

Setting Up Analytics and Report

1. Navigate to Access Management → Analytics and Report.

   

2. Click Create to begin configuring your dashboard.

   

3. In the Configure window:

•  Current Headcount is enabled by default and displays the live headcount for selected zones.            
•  Click Add A Zone to create a new analytics zone.

  

  

4. Enter a Zone Label to identify the area being monitored.

5. Select the Site where the zone is located.

6. Under Select Doors, choose the doors that will act as entry points for headcount calculations.

7. The selected doors will be displayed in the Selected Doors section.

8. If a zone is no longer required, click Delete Zone to remove it.

Note: Accurate headcount calculations depend on users entering and exiting through the configured doors. Tailgating or unauthorized access may result in inaccurate headcount data.

9. After configuring the required zones and doors, click Create.

1. The dashboard will be generated and begin displaying analytics based on the configured access points.    
2. Additional zones can be added later to monitor multiple areas within the facility.    

Headcount Data

The Headcount Data section shows live occupancy details for the selected zone.

It displays:

• Total Entries 
  Total number of users who have entered the premises for the selected date.

  

• Clicking on the Total Entries Card will display the complete entry records of the users in the selected zones and date.    

  

• You can download/export the data if required.    

  

  

   

Once the file has been generated, click on the download icon on top of the screen as shown below to further download the file.

After clicking on the download icon, a tab will appear then click on the download icon to download the respective file to your system.

• Total Exits

Total number of users who have exited the premises for the selected date.

• Clicking on the Total Exits Card will display all exit records of the users in the selected zones and date.

  

• Exit Data can be downloaded as well.    

  

  

Once the file has been generated, click on the download icon on top of the screen as shown below to further download the file.

After clicking on the download icon, a tab will appear then click on the download icon to download the respective file to your system.

• Current Headcount

Shows the number of users currently present inside the premises.

• Clicking on the Current Headcount Card will display the list of users currently inside the selected zones.  

  

   

• Data can be downloaded.   

  

  

Once the file has been generated, click on the download icon on top of the screen as shown below to further download the file.

After clicking on the download icon, a tab will appear then click on the download icon to download the respective file to your system.

Accuracy of Headcount Data

The headcount report is accurate only when users follow proper access flow (entry and exit logging). If users perform tailgating, the data may become inaccurate. Additionally, if a user has recorded an entry but no exit for more than 24 hours, they will still appear in the current headcount list.

In such cases, administrators can:

• Click on Current Headcount    
• Click on the toggle Dormant Users  
• Dormant Users are users who have not performed any activity or used their access credentials for a defined period of time (eg 24hr).            
• Perform a Force Exit if required   

  

  

This helps restore accurate occupancy reporting.

• Headcount Graph

The graph visually shows occupancy changes throughout the day. It helps track:

• Peak occupancy hours    
• Occupancy trends across time intervals    
•  Real-time movement fluctuations within selected zones   

  

You can filter the graph by:

• Zone    
• Date    

  

The displayed data can also be downloaded for reporting purposes.

Footfall Count

The Footfall Count report provides visibility into the number of users present within configured analytics zones for a specified duration. This report focuses solely on occupancy and movement trends and does not display individual user information.

Viewing Footfall Data

By default, footfall data is displayed for the current day. Users can switch between Day View and Month View using the available toggle. 

You can filter Footfall Data by:

• Zone    
• Date (Day View)    
• Month and Year (Month View)    

Clicking on the Footfall Count card opens the detailed Footfall Report page, where users can view all recorded footfall data for the selected period.

The report can also be downloaded for further analysis, record-keeping, auditing or compliance reporting purposes as shown below.

Once the file has been generated, click on the download icon on top of the screen as shown below to further download the file.

After clicking on the download icon, a tab will appear then click on the download icon to download the respective file to your system.

Zone Configuration And Management  

The Configure option allows administrators to create, view, update and manage analytics zones used for Headcount and Footfall reporting.

Creating a Zone

To create a new analytics zone:

1. Click Configure.    

   

2. Select Create a Zone.

   

3. Select Add a Zone.    

   

4. Enter a Zone Name.    

   

5. Select the Site.    

   

6. Add the required Access Points/Doors to the zone.    

   

7.  Click Create to save the configuration.    

   

    

Managing Existing Zones

Administrators can use the Configure option to view and modify existing zones. To update a zone:

1. Click Configure.   

   

2.  Click the name of the zone you want to view or modify.    
3.  Add or remove access points as needed.    
4.  Review the configuration.    
5. Click Update to save the changes.    

Administrators can also delete a zone if it is no longer required.

Configuration Requirement

For Analytics and Reports to work correctly, every configured access point must have:

• One Entry Device    
• One Exit Device    

This is mandatory because occupancy calculations depend on matching entry and exit events. If access points do not have both devices configured:

• Headcount data will become inaccurate    
• Footfall reports will not provide meaningful insights    
• Zone analytics will not function as expected    

Proper device pairing ensures accurate real-time reporting and reliable occupancy tracking.

Note: A warning message is displayed when configuring zones to indicate that tailgating or incorrect door configuration may result in inaccurate headcount calculations. For best results, ensure all access points are correctly configured and regularly reviewed.