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Admin Queries
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Access Management
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How do I reset wi-fi settings on my Spintly Gateway?
Please click here.... See more
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How to deactivate a user?
User Management > Click on the checkbox next to the user’s name > Click on Deactivate on the top-right bar... See more
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How do I edit user details?
User Management> Click on the user’s name... See more
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How do I create/delete/edit shifts?
Attendance Management > Shift Management > All Shifts... See more
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How do I set door schedules?
Enable door schedules for the organization. Go to Access Management > Door Schedules... See more
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How do I create/ delete/ edit custom attributes?
Organization Settings> Custom Attributes... See more
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Where should I enter my organization details including Logo?
Organization Settings> General Settings... See more
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Can I give specific door accesses to a user?
Yes. Go to User management> click on user name> from the right corner go to Access Points. You will find the doors. Drag it to the assigned section for the user and click on save changes.... See more
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How do I enable/ disable remote access for a user?
Open User Detail Page > Edit Access Type... See more
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How do I add/ delete users?
User Management > Select the user and click delete. Once you delete a user, previous access histories of the user will not be visible. Hence, we suggest deactivating a user if you might need the access histories.... See more
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How to enable GPS for a user?
Go to user Management> click on user name> click on edit>enable GPS access... See more
Card Management
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How do I enroll cards?
Open Spintly App> Admin Console > Card Management... See more
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Can I unassign and assign the same card to another user?
Yes... See more
Attendance Management
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How do I view or download the attendance report?
Go to Attendance > Reports The desired reports can be viewed or downloaded... See more
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The user has punched in but it is not reflecting in the attendance report. What should I do?
Please contact our support team.... See more
Visitor Management
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How do I get a QR code?
Go to Visitor Management > VMS Kiosk Settings > Download QR code below action tab... See more
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How do I create a front desk kiosk for visitor management?
Go to Visitor Management > VMS Kiosk Settings > Create a Kiosk > Download the QR Code of that Kiosk... See more